To improve the abilities of all of these organizations to work together, the Joint Forces
Staff College (JFSC) educates military officers and national security leaders in joint multinational and interagency operational-level planning and war fighting. Their challenge is to respond to the changing military environment by extending joint professional military education to members of the National Guard and Reservists.
More than fifty years ago the government of Colombia made a commitment to its population that worker training would be an important part of the services that citizens and corporations could expect in return for their local corporate taxes. Today SENA, the Servicio Nacional de Aprendizaje, provides face-to-face training to more than six million Colombians, of which in 2007 more than 1.2 million took courses online using Blackboard®, making SENA one of the largest online learning providers in the world.
Saint Elizabeth Health Care employees 4,000 healthcare professionals who provide more than three million patient visits annually. Their challenge was to provide a technology-based training system that could deliver interesting and engaging material and maintain expertise.
KIDS, Inc, is a provider of face-to-face and web-based instruction in neuropsychology for school psychologists. Learn how they leveraged Blackboard ProSites to provide an affordable, easy-to-use platform to their students.
The National Center for State Courts (NCSC) is a non-profit organization whose mission is to enhance court operations and improve the administration of justice by providing data, training, technology solutions, and best practices. Learn how they are providing high-quality, easily accessible training to administrative court professionals and judges throughout the U.S. and beyond.
The Naval Postgraduate School faced the challenge of using “emerging technologies” to develop distance learning opportunities for active duty U.S. military personnel, and resident international students. Incorporating Blackboard products into the NPS curriculum has produced several benefits including reduced expenses, greater overall student participation, and increased reliability.
The small town of Thief River Falls, Minnesota would not normally come to mind as a hotbed of online and distance learning. But Arctic Cat, manufacturer of snowmobiles and all-terrain vehicles (ATVs), has been using Blackboard® technology to help train technicians in a network of approximately 1,400 dealers worldwide.
The VA Mid-Atlantic Health Care Network serves veterans in an 8,500-square mile operational area across North Carolina, Virginia, and parts of West Virginia. In collaboration with the Veterans Affairs Employee Education System (EES), they planned and implemented a succession planning strategy to provide a continuous pool of high potential leaders for the Network.
The Centers for Medicare & Medicaid Services’ (CMS) mission is to ensure effective health care coverage and quality care for beneficiaries. As part of that mission, CMS’s Training for Survey & Certification Group trains the 6,500 surveyors responsible for examining hospitals, nursing homes, home health agencies and ambulatory centers for Medicare and Medicaid compliance.
As demands for on-the-job learning and regulatory compliance increase, many organizations struggle to balance training needs with productivity and customer service. This case study describes how John Hancock's Retirement Plan Services division used a technology-based e-learning solution to automate a portion of its training and testing, creating significant efficiencies in learning, testing and training administration.
